Although a 240,000 user conversion to VoIP is a significant investment. IBM's existing Rolm based phone system is quite antique. It was pretty state-of-the-art at the time it was installed, but that is no longer true. By 2008 that will be overdue.
When examining the case for VoIP, it dosen't usually make sense to upgrade for the purpose of using the technology - there has to be some direct benefit to make it worthwhile. Otherwise you wait for your old equipment to age into obsolescence, or you acquire new premises.
SearchNetworking.com | Networking Decisions notebook: IBM's case for VoIP: "Johnny Barnes, IBM's vice president of global IT solutions and standards, told attendees that his company plans to migrate at least 80% of its more than 300,000 employees to voice over IP by 2008."
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